This Privacy Policy describes how Rockhampton Tyres (referred to as "we", "us", or "our") collects, uses, and
discloses your personal information when you visit our website www.rockhamptontyres.com.au , use our
services, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Vehicle Information: Make, model, year, registration number, and VIN.
- Usage Data: Information about how you use our website, including your IP address and browser type.
2. How We Collect Your Information
We collect information directly from you when you:
- Fill out a contact or booking form on our website.
- Request a quote for tyre services.
- Communicate with us via phone, email, or in person.
3. Use of Your Information
We use your information to:
- Provide you with quotes and process your service bookings.
- Communicate regarding your vehicle's service status or reminders.
- Improve our website and customer service experience.
- Comply with legal and regulatory obligations.
4. Disclosure of Information
We do not sell your personal information. We may share your information with:
- Service providers (e.g., website hosting, IT support).
- Third-party suppliers (e.g., tyre manufacturers for warranty registration).
- Professional advisers such as accountants or legal counsel if required.
5. Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or disclosure.
However, no method of transmission over the internet is 100% secure.
6. Access and Correction
You have the right to request access to the personal information we hold about you or to request corrections.
Please contact us at sales@rockhamptontyres.com.au to make a request.